Comments on: Acceptable to Great http://www.serviceuntitled.com/acceptable-to-great/2006/09/28/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Glenn Ross http://www.serviceuntitled.com/acceptable-to-great/2006/09/28/comment-page-1/#comment-623 Glenn Ross Fri, 29 Sep 2006 01:59:46 +0000 http://www.serviceuntitled.com/acceptable-to-great/2006/09/28/#comment-623 Once you know, then you must have the courage to act. It's one thing if you're the business owner, it's another entirely if you're a new store manager in a national chain. Make the business case to your bosses, show the benefits to your employees (both usually equal more income.) Be tactful, listen, use your sales techniques on your bosses. Read this post from David Lorenzo: http://careerintensity.com/blog/2006/09/27/tenets-of-soaring-salesmanship/#comments Once you know, then you must have the courage to act. It’s one thing if you’re the business owner, it’s another entirely if you’re a new store manager in a national chain. Make the business case to your bosses, show the benefits to your employees (both usually equal more income.) Be tactful, listen, use your sales techniques on your bosses.

Read this post from David Lorenzo:
http://careerintensity.com/blog/2006/09/27/tenets-of-soaring-salesmanship/#comments

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