Comments on: Admitting and responding. http://www.serviceuntitled.com/admitting-and-responding/2009/01/06/ The blog about customer service and the customer service experience. Sun, 21 Mar 2010 06:22:11 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Service Untitled http://www.serviceuntitled.com/admitting-and-responding/2009/01/06/comment-page-1/#comment-874694 Service Untitled Thu, 08 Jan 2009 04:06:10 +0000 http://www.serviceuntitled.com/?p=930#comment-874694 Thanks for your comment, David. Customers like responsiveness and when customers have choices, they are going to go with the company they like. Thanks for your comment, David. Customers like responsiveness and when customers have choices, they are going to go with the company they like.

]]> By: David V. Greis http://www.serviceuntitled.com/admitting-and-responding/2009/01/06/comment-page-1/#comment-874157 David V. Greis Wed, 07 Jan 2009 17:33:31 +0000 http://www.serviceuntitled.com/?p=930#comment-874157 I totally agree that being responsive to the needs of the customer is paramount to running a healthy and vibrant business. All too often we run into situations where people hear what they want to hear and respond with works best for them but not the customer. In today's economy, where businesses must fight for each new customer, and to keep existing ones, we must learn to be more responsive than every before. I totally agree that being responsive to the needs of the customer is paramount to running a healthy and vibrant business. All too often we run into situations where people hear what they want to hear and respond with works best for them but not the customer.

In today’s economy, where businesses must fight for each new customer, and to keep existing ones, we must learn to be more responsive than every before.

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