http://www.serviceuntitled.com/an-executives-quick-guide-to-customer-service-pdf-version/2006/11/22/ The blog about customer service and the customer service experience. Tue, 06 Jan 2009 07:29:38 +0000 http://wordpress.org/?v=2.7 hourly 1 http://www.serviceuntitled.com/an-executives-quick-guide-to-customer-service-pdf-version/2006/11/22/comment-page-1/#comment-8043 Service Untitled » The ChaCha Guide’s (Quick) Guide to Customer Service - customer service and customer service experience blog Tue, 27 Feb 2007 15:00:36 +0000 http://www.serviceuntitled.com/an-executives-quick-guide-to-customer-service-pdf-version/2006/11/22/#comment-8043 [...] I’ve already written an Executive’s (Quick) Guide to Customer Service and my post about the experience I had using ChaCha generated a fair amount of interest (they had a topic about it on their forums), so I thought a quick guide to customer service for ChaCha guides might be useful. Here it goes. [...] [...] I’ve already written an Executive’s (Quick) Guide to Customer Service and my post about the experience I had using ChaCha generated a fair amount of interest (they had a topic about it on their forums), so I thought a quick guide to customer service for ChaCha guides might be useful. Here it goes. [...]

]]> http://www.serviceuntitled.com/an-executives-quick-guide-to-customer-service-pdf-version/2006/11/22/comment-page-1/#comment-2575 Service Untitled » Customer Service in Unexpected Places - customer service and customer service experience blog Thu, 14 Dec 2006 17:10:18 +0000 http://www.serviceuntitled.com/an-executives-quick-guide-to-customer-service-pdf-version/2006/11/22/#comment-2575 [...] The problem is that the management doesn’t always to cooperate. That may be where the Executive’s (Quick) Guide to Customer Service comes in (this post is good, too), but quite frankly, it just requires a lot of hard (and persistent) work. As “that executive” who cares about customer service - don’t give up hope. Management will eventually be convinced that customer service is beneficial and the way to go. It may take some (or a lot) of convincing, but it is possible. Technorati tags: Customer Service, Customer Service Experience, Big Companies, Management « Out of Stock?   [...] [...] The problem is that the management doesn’t always to cooperate. That may be where the Executive’s (Quick) Guide to Customer Service comes in (this post is good, too), but quite frankly, it just requires a lot of hard (and persistent) work. As “that executive” who cares about customer service - don’t give up hope. Management will eventually be convinced that customer service is beneficial and the way to go. It may take some (or a lot) of convincing, but it is possible. Technorati tags: Customer Service, Customer Service Experience, Big Companies, Management « Out of Stock?   [...]

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