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	<title>Comments on: Apple Ordering Experience</title>
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	<link>http://www.serviceuntitled.com/apple-ordering-experience/2008/02/26/</link>
	<description>The blog about customer service and the customer service experience.</description>
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		<title>By: Service Untitled</title>
		<link>http://www.serviceuntitled.com/apple-ordering-experience/2008/02/26/comment-page-1/#comment-453022</link>
		<dc:creator>Service Untitled</dc:creator>
		<pubDate>Wed, 27 Feb 2008 02:29:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.serviceuntitled.com/apple-ordering-experience/2008/02/26/#comment-453022</guid>
		<description>Reginald,

Thanks so much for the information and links! I appreciate you taking the time to stop by and leave such a helpful comment. I will definitely be checking out some of those web sites.</description>
		<content:encoded><![CDATA[<p>Reginald,</p>
<p>Thanks so much for the information and links! I appreciate you taking the time to stop by and leave such a helpful comment. I will definitely be checking out some of those web sites.</p>
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		<title>By: Reginald W</title>
		<link>http://www.serviceuntitled.com/apple-ordering-experience/2008/02/26/comment-page-1/#comment-452998</link>
		<dc:creator>Reginald W</dc:creator>
		<pubDate>Wed, 27 Feb 2008 02:10:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.serviceuntitled.com/apple-ordering-experience/2008/02/26/#comment-452998</guid>
		<description>Welcome to the world of Macintosh.

Since you are new to the Apple way of life, you should check out one of the conversion books available. Amazon should have one or two available and I think there is one in the &quot;Take Control&quot; series. They will help you to learn how to do it on a Macintosh, rather than how you have done it on Windows, and the two, while similar, are different. Getting frustrated because it doesn&#039;t operate like Windows gets you nowhere.

Example: Cut, Copy and Paste are Control-X, -C and -V on Windows but are COMMAND-X, -C and -V on a Mac. The command key is the one with the cloverleaf pattern on it next to the spacebar.

Right clicking is different on the Mac. Get a two (or 3 or 5) button mouse if you wish, otherwise use the CONTROL key and press the mouse button to get a right-click. There are also gestures support that you can configure/enable (in the control panel) to give you multiple-finger control for right clicking, scrolling, etc.

Closing a window does not necessarily end the program. Get used to it.

In the same way that a standard and an automatic transmission in a car makes it different to drive, so too are Macs, Windows and Linux different to drive. One is not necessarily better or worse because of it, just different. It is all about what you prefer, what you get used to, what works for you. Sometimes the hardest part of switching is not learning new things, but forgetting the old way of doing things.

Sometimes you are used to doing things a particular way and it might be easier on the Mac and you think &quot;it can&#039;t be that easy.&quot; Sometimes it is, sometimes it is not, but it is definitely different, so don&#039;t be afraid to try things.

There are lots of resources for you to learn about your new Mac.

Try:
http://www.macintouch.com - great latest news site with good discussion and reader reports.
http://www.macsurfer.com - links to lots of sites, and where I came across your site.
http://www.macfixit.com - technical information and compatibility issues that arise.
http://www.roughlydrafted.com - great site that explodes some of the misinformation out there on computing

There is lots of software available as well, contrary to what others may tell you. Various emulators allow you to run Windows, Linux, Solaris, Apple II, Commodore and other older computer systems on the Mac, if you want to or need to.

try:
http://www.macupdate.com or http://www.versiontracker.com
for software updates and looking for software to do particular things that you need.

Take care and enjoy.

BTW, my first computer was an Apple ][+ back in 1979. I outgrew the computer wars years ago and use Macs and Windows machines. I prefer the Mac for most things and use Windows where needed due to the software being used. What works for me may not work for you and vice-versa.</description>
		<content:encoded><![CDATA[<p>Welcome to the world of Macintosh.</p>
<p>Since you are new to the Apple way of life, you should check out one of the conversion books available. Amazon should have one or two available and I think there is one in the &#8220;Take Control&#8221; series. They will help you to learn how to do it on a Macintosh, rather than how you have done it on Windows, and the two, while similar, are different. Getting frustrated because it doesn&#8217;t operate like Windows gets you nowhere.</p>
<p>Example: Cut, Copy and Paste are Control-X, -C and -V on Windows but are COMMAND-X, -C and -V on a Mac. The command key is the one with the cloverleaf pattern on it next to the spacebar.</p>
<p>Right clicking is different on the Mac. Get a two (or 3 or 5) button mouse if you wish, otherwise use the CONTROL key and press the mouse button to get a right-click. There are also gestures support that you can configure/enable (in the control panel) to give you multiple-finger control for right clicking, scrolling, etc.</p>
<p>Closing a window does not necessarily end the program. Get used to it.</p>
<p>In the same way that a standard and an automatic transmission in a car makes it different to drive, so too are Macs, Windows and Linux different to drive. One is not necessarily better or worse because of it, just different. It is all about what you prefer, what you get used to, what works for you. Sometimes the hardest part of switching is not learning new things, but forgetting the old way of doing things.</p>
<p>Sometimes you are used to doing things a particular way and it might be easier on the Mac and you think &#8220;it can&#8217;t be that easy.&#8221; Sometimes it is, sometimes it is not, but it is definitely different, so don&#8217;t be afraid to try things.</p>
<p>There are lots of resources for you to learn about your new Mac.</p>
<p>Try:<br />
<a href="http://www.macintouch.com" rel="nofollow">http://www.macintouch.com</a> &#8211; great latest news site with good discussion and reader reports.<br />
<a href="http://www.macsurfer.com" rel="nofollow">http://www.macsurfer.com</a> &#8211; links to lots of sites, and where I came across your site.<br />
<a href="http://www.macfixit.com" rel="nofollow">http://www.macfixit.com</a> &#8211; technical information and compatibility issues that arise.<br />
<a href="http://www.roughlydrafted.com" rel="nofollow">http://www.roughlydrafted.com</a> &#8211; great site that explodes some of the misinformation out there on computing</p>
<p>There is lots of software available as well, contrary to what others may tell you. Various emulators allow you to run Windows, Linux, Solaris, Apple II, Commodore and other older computer systems on the Mac, if you want to or need to.</p>
<p>try:<br />
<a href="http://www.macupdate.com" rel="nofollow">http://www.macupdate.com</a> or <a href="http://www.versiontracker.com" rel="nofollow">http://www.versiontracker.com</a><br />
for software updates and looking for software to do particular things that you need.</p>
<p>Take care and enjoy.</p>
<p>BTW, my first computer was an Apple ][+ back in 1979. I outgrew the computer wars years ago and use Macs and Windows machines. I prefer the Mac for most things and use Windows where needed due to the software being used. What works for me may not work for you and vice-versa.</p>
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