Comments on: Book Review: "Punching In" by Alex Frankel http://www.serviceuntitled.com/book-review-punching-in-by-alex-frankel/2008/01/11/ The blog about customer service and the customer service experience. Tue, 06 Jan 2009 13:44:24 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Service Untitled » Interview: Author Alex Frankel - customer service and customer service experience blog http://www.serviceuntitled.com/book-review-punching-in-by-alex-frankel/2008/01/11/comment-page-1/#comment-379842 Service Untitled » Interview: Author Alex Frankel - customer service and customer service experience blog Mon, 14 Jan 2008 12:07:37 +0000 http://www.serviceuntitled.com/book-review-punching-in-by-alex-frankel/2008/01/11/#comment-379842 [...] This interview is a follow up to my review of Punching In by Alex Frankel. You can read the review here. [...] [...] This interview is a follow up to my review of Punching In by Alex Frankel. You can read the review here. [...]

]]> By: Service Untitled http://www.serviceuntitled.com/book-review-punching-in-by-alex-frankel/2008/01/11/comment-page-1/#comment-375958 Service Untitled Fri, 11 Jan 2008 21:55:29 +0000 http://www.serviceuntitled.com/book-review-punching-in-by-alex-frankel/2008/01/11/#comment-375958 Book Reader: it should probably be worth the read then! Let me know your thoughts when you do read it. Jen: I'm not sure how the long the book has been around, but it has been on my radar at least a couple of months. I think it is interesting to see who treats their employees well and who doesn't, too. It shows a lot about the companies. Book Reader: it should probably be worth the read then! Let me know your thoughts when you do read it.

Jen: I’m not sure how the long the book has been around, but it has been on my radar at least a couple of months. I think it is interesting to see who treats their employees well and who doesn’t, too. It shows a lot about the companies.

]]> By: Jen, writer MembershipMillionaire.com http://www.serviceuntitled.com/book-review-punching-in-by-alex-frankel/2008/01/11/comment-page-1/#comment-375941 Jen, writer MembershipMillionaire.com Fri, 11 Jan 2008 21:32:43 +0000 http://www.serviceuntitled.com/book-review-punching-in-by-alex-frankel/2008/01/11/#comment-375941 Yes, I've heard of this book before. Early last year, I think. Thanks for the reminder. I think Punching In is going to be a great read. Personally, I'm interested to see which companies give their employees a positive working environment and which do not. It's like a story book for adults. The adventures of the front-line employee. I'm not at all surprised that he found working at Apple to be very positive. Yes, I’ve heard of this book before. Early last year, I think. Thanks for the reminder. I think Punching In is going to be a great read. Personally, I’m interested to see which companies give their employees a positive working environment and which do not. It’s like a story book for adults. The adventures of the front-line employee. I’m not at all surprised that he found working at Apple to be very positive.

]]> By: Book Reader http://www.serviceuntitled.com/book-review-punching-in-by-alex-frankel/2008/01/11/comment-page-1/#comment-375901 Book Reader Fri, 11 Jan 2008 20:48:08 +0000 http://www.serviceuntitled.com/book-review-punching-in-by-alex-frankel/2008/01/11/#comment-375901 This looks right up my alley. I manage a bookstore/cafe and am always looking for ways to help get my employees to treat the front line better. This looks right up my alley. I manage a bookstore/cafe and am always looking for ways to help get my employees to treat the front line better.

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