http://www.serviceuntitled.com/call-your-competitiors/2009/06/04/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.serviceuntitled.com/call-your-competitiors/2009/06/04/comment-page-1/#comment-989176 Randi Busse Fri, 12 Jun 2009 00:18:01 +0000 http://www.serviceuntitled.com/?p=1084#comment-989176 It's a great idea to call your competitors and see what kind of service they are providing. I'd like to piggy back on that and suggest that you call YOUR company and see what kind of service YOUR employees are providing to your prosective customers. You might be surprised (and disappointed) at what you hear. Providing outstanding service should be the goal of every employee in your business. It's not just something that the customer service department does. It’s a great idea to call your competitors and see what kind of service they are providing.
I’d like to piggy back on that and suggest that you call YOUR company and see what kind of service YOUR employees are providing to your prosective customers.
You might be surprised (and disappointed) at what you hear.
Providing outstanding service should be the goal of every employee in your business. It’s not just something that the customer service department does.

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