Service Untitled

Sorry for the lack of updates!

I’ve been getting ready for WordCamp San Francisco (taking place Saturday, May 30 at the Mission Bay Conference Center at  UCSF). I’m presenting at the conference and also helping to organize some of it.

I’m really looking forward to the event – they have an excellent lineup of speakers (excluding me), a great venue, and a lot of interesting things to learn.

If you’re going to WordCamp SF and see me there, please be sure to say hello!

I’m going to be going to Disney World tomorrow for a little while and I’m looking forward to being apart of and hopefully noticing some of the interesting service and guest experience tricks Disney uses in its many parks. Disney is a very interesting company that written about before and I’m hoping to come back from my short trip with some great post ideas. 

I’ve been to Disney plenty of times before, but I think this is will be my first trip there since I started my blog. The myth that Floridans go to Disney World all the time is not true and I am living proof of that. In fact, I think I my family and I went to Disney World more often when we lived up north than when we lived in Florida (I was quite a bit younger then, but one would still think it’d be the opposite).

Have a great weekend!

For me, the hardest part of blogging is thinking up a topic to write about.

That’s why I’m asking for your ideas on what to write about. Suggest whatever you think is remotely relevant. Customer service, hiring and training, culture, etiquette, etc. are all things I write about on a regular basis, but don’t let feel restricted to those topic areas. Even if I don’t use your exact idea, your suggestion might lead me to think of something else that would be interesting to write about and hopefully to read. 

Please leave your post ideas as a comment to this post or send them to me in a quick email. The people who post submit ideas that I end up using (or end up leading to more ideas) will most certainly get my appreciation and  some link love.

I’m looking forward to seeing your post ideas.

Happy Holidays from Service Untitled! 

Enjoy some time off from work and spend time with friends and loved ones. 

Thanks for your comments, emails, suggestions, and kind words over the past year. Let’s have a great 2009!

Service Untitled has been upgraded to WordPress 2.7. I’ve gone over the site pretty thoroughly and it looks like everything is okay, but if you do notice anything wrong, please feel free to post a comment or send me an email.

Instead of my usual post on Service Untitled today, I’m blogging on the Rackspace company blog today.

The post is about my experience judging for The Fanati Award (the award they give to one of their customers that provides exceptional service) and what impressed me about the organization that ended up winning the award.

Just a little customer service Lolcat humor for your weekend.

I doubt all of my readers will find this to be funny, but I’m sure some will.

Don’t worry, though, these won’t be posted very frequently (the frequency of Lolcast postings to date is about once every two years).

Both photos from the very funny I Can Has Cheezburger.

I’ve made some bug fixes to the design. There weren’t links to next or previous pages of posts or to continue reading a post that was broken up into two parts. These should now be corrected. If you notice any issues or have any suggestions, please let me know.