Comments on: Client vs. Customer http://www.serviceuntitled.com/client-vs-customer/2007/05/07/ The blog about customer service and the customer service experience. Tue, 06 Jan 2009 23:11:19 +0000 http://wordpress.org/?v=2.7 hourly 1 By: CustomersAreAlways http://www.serviceuntitled.com/client-vs-customer/2007/05/07/comment-page-1/#comment-39897 CustomersAreAlways Tue, 15 May 2007 06:23:36 +0000 http://www.serviceuntitled.com/client-vs-customer/2007/05/07/#comment-39897 <strong>Clients, Customers and Consumers: What's the Difference?...</strong> Service Untitled has a great article pointing out the differences between “client” and “customer”.  Many people use these words interchangeably, but I guess there is a distinct difference between the two.  When I was a... Clients, Customers and Consumers: What’s the Difference?…

Service Untitled has a great article pointing out the differences between “client” and “customer”.  Many people use these words interchangeably, but I guess there is a distinct difference between the two.  When I was a…

]]> By: Glenn Ross http://www.serviceuntitled.com/client-vs-customer/2007/05/07/comment-page-1/#comment-34165 Glenn Ross Tue, 08 May 2007 12:33:16 +0000 http://www.serviceuntitled.com/client-vs-customer/2007/05/07/#comment-34165 Perhaps, and I'm open to feedback here, businesses use the term "clients" when their employees have more of a 1:1 relationship with them. Attorneys for example. There are exceptions here, but generally, the term "customers" is used when the relationship is "one to many." Regards, Glenn Perhaps, and I’m open to feedback here, businesses use the term “clients” when their employees have more of a 1:1 relationship with them. Attorneys for example. There are exceptions here, but generally, the term “customers” is used when the relationship is “one to many.”

Regards,

Glenn

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