http://www.serviceuntitled.com/customer-service-and-non-profits/2006/06/30/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.serviceuntitled.com/customer-service-and-non-profits/2006/06/30/comment-page-1/#comment-291641 Service Untitled Thu, 08 Nov 2007 02:22:21 +0000 http://www.serviceuntitled.com/index.php/2006/06/30/customer-service-and-non-profits/#comment-291641 Carol - there is rarely an easy answer to any sort of customer service problem! It's tough, but well worth it. Carol – there is rarely an easy answer to any sort of customer service problem! It’s tough, but well worth it.

]]> http://www.serviceuntitled.com/customer-service-and-non-profits/2006/06/30/comment-page-1/#comment-287360 Carol Spiker Mon, 05 Nov 2007 18:37:10 +0000 http://www.serviceuntitled.com/index.php/2006/06/30/customer-service-and-non-profits/#comment-287360 We are addressing just this issue also. Part of the problem may be that employees are over worked and under paid. Also to give those on the front lines the information and support that they need. No easy answer, that is for sure. We are addressing just this issue also. Part of the problem may be that employees are over worked and under paid. Also to give those on the front lines the information and support that they need. No easy answer, that is for sure.

]]> http://www.serviceuntitled.com/customer-service-and-non-profits/2006/06/30/comment-page-1/#comment-130 Glenn Ross Sat, 01 Jul 2006 02:23:20 +0000 http://www.serviceuntitled.com/index.php/2006/06/30/customer-service-and-non-profits/#comment-130 Well the good news is, some of us in the non profit sector ARE working on customer service. We're by no means anywhere close to where we want to be, but we're making progress. Well the good news is, some of us in the non profit sector ARE working on customer service. We’re by no means anywhere close to where we want to be, but we’re making progress.

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