http://www.serviceuntitled.com/customer-service-better-or-worse/2009/10/15/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.serviceuntitled.com/customer-service-better-or-worse/2009/10/15/comment-page-1/#comment-1039337 CustServ: Customer Relations: The New Competitive Edge Mon, 19 Oct 2009 09:48:35 +0000 http://www.serviceuntitled.com/?p=1203#comment-1039337 [...] Service Untitled takes us back to the basic, and show us what is good and bad customer service. Perhaps the gap between good and bad service is less about how far the bottom has dropped and more about how high the ceiling has been raised. Read on… [...] [...] Service Untitled takes us back to the basic, and show us what is good and bad customer service. Perhaps the gap between good and bad service is less about how far the bottom has dropped and more about how high the ceiling has been raised. Read on… [...]

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