Comments on: Engage on Social Media http://www.serviceuntitled.com/engage-on-social-media/2008/11/26/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Service Untitled http://www.serviceuntitled.com/engage-on-social-media/2008/11/26/comment-page-1/#comment-839852 Service Untitled Thu, 04 Dec 2008 00:33:31 +0000 http://www.serviceuntitled.com/?p=889#comment-839852 Larry, That is an excellent way to do it. I'm glad it is successful for you. Larry,

That is an excellent way to do it. I’m glad it is successful for you.

]]> By: Larry Streeter http://www.serviceuntitled.com/engage-on-social-media/2008/11/26/comment-page-1/#comment-837843 Larry Streeter Mon, 01 Dec 2008 14:16:09 +0000 http://www.serviceuntitled.com/?p=889#comment-837843 Couldn't agree more! Based on the activity we were seeing on Twitter, we have dedicated several of our top customer service reps to monitor the site on a daily basis. If you're not plugged in to Twitter, you'll never know what your customers may be saying behind your back! Couldn’t agree more!

Based on the activity we were seeing on Twitter, we have dedicated several of our top customer service reps to monitor the site on a daily basis.

If you’re not plugged in to Twitter, you’ll never know what your customers may be saying behind your back!

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