http://www.serviceuntitled.com/follow-up-if-you-say-you-will/2007/03/09/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.serviceuntitled.com/follow-up-if-you-say-you-will/2007/03/09/comment-page-1/#comment-9734 Lee Griffin Mon, 12 Mar 2007 11:49:39 +0000 http://www.serviceuntitled.com/follow-up-if-you-say-you-will/2007/03/09/#comment-9734 This is the precise reason I developed my follow up software. I realized that I was providing poor customer service. Do you mind if I copy this post to send to my customers? This is the precise reason I developed my follow up software. I realized that I was providing poor customer service. Do you mind if I copy this post to send to my customers?

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