http://www.serviceuntitled.com/get-engineers-involved/2009/02/23/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.serviceuntitled.com/get-engineers-involved/2009/02/23/comment-page-1/#comment-971017 Service Untitled» Blog Archive » Respond to Feedback Wed, 06 May 2009 02:29:47 +0000 http://www.serviceuntitled.com/?p=977#comment-971017 [...] does your company do after it receives feedback, though?  You can share the information with engineers, pass on praise accordingly, and so on. However, those options and the procedures that most [...] [...] does your company do after it receives feedback, though?  You can share the information with engineers, pass on praise accordingly, and so on. However, those options and the procedures that most [...]

]]> http://www.serviceuntitled.com/get-engineers-involved/2009/02/23/comment-page-1/#comment-912898 Heavyset » Imagineering Customer Service Tue, 24 Feb 2009 03:12:05 +0000 http://www.serviceuntitled.com/?p=977#comment-912898 [...] Untitled posts today on the problem of getting engineers to think about customer service as part of the product [...] [...] Untitled posts today on the problem of getting engineers to think about customer service as part of the product [...]

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