Going to be in Chicago? Watch Service Untitled live.

If you are going to be in Chicago on July 25, you’ll have the chance to watch me speak. I’ll be speaking at HostingCon 2007, the yearly conference for the web hosting industry and speaking the morning of July 25.

The title of my talk is Customer Service As Your Competitive Advantage. I’ll talk about what web hosting companies can do to make customer service one of their main competitive advantages. I’ll highlight a lot of the things I talk about here and provide plenty of “real world” examples about what companies should do.

If any readers of Service Untitled are planning on attending HostingCon, send me an email.

One Response to “Going to be in Chicago? Watch Service Untitled live.”

  1. Service Untitled » Service Untitled Year End Numbers - customer service and customer service experience blog said:

    Dec 30, 07 at 11:12 pm

    […] Aside from my regular writing and consulting, I’ve spoken in front of a sizable audience, helped organize a conference, and have been quoted by ABC News. […]