Comments on: Hello! I am your getting started specialist. http://www.serviceuntitled.com/hello-i-am-your-getting-started-specialist/2009/01/02/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Trey http://www.serviceuntitled.com/hello-i-am-your-getting-started-specialist/2009/01/02/comment-page-1/#comment-881805 Trey Fri, 16 Jan 2009 16:20:29 +0000 http://www.serviceuntitled.com/?p=917#comment-881805 I love this concept and would like to put it in place at my company. I see this as a way to clearly separate yourself from your competition and really make transitions smoother. Do you have any suggestions on how to get this started? I love this concept and would like to put it in place at my company. I see this as a way to clearly separate yourself from your competition and really make transitions smoother. Do you have any suggestions on how to get this started?

]]> By: Julia http://www.serviceuntitled.com/hello-i-am-your-getting-started-specialist/2009/01/02/comment-page-1/#comment-881167 Julia Thu, 15 Jan 2009 13:51:42 +0000 http://www.serviceuntitled.com/?p=917#comment-881167 Sure we do have such specialists, though they are not people dedicated to this task only. This is just a part of our customer support policy -- each newly registered client gets an email message from a dedicated support specialist. We have been using this strategy for quite a while, and it works out really good. Sure we do have such specialists, though they are not people dedicated to this task only. This is just a part of our customer support policy — each newly registered client gets an email message from a dedicated support specialist.

We have been using this strategy for quite a while, and it works out really good.

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