Comments on: Holiday Greetings http://www.serviceuntitled.com/holiday-greetings/2008/12/17/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Julia http://www.serviceuntitled.com/holiday-greetings/2008/12/17/comment-page-1/#comment-856572 Julia Thu, 18 Dec 2008 10:15:30 +0000 http://www.serviceuntitled.com/?p=911#comment-856572 Nice point. And you are absolutely right in saying that a promo within a greeting reduces the value of the greeting itself. We resolved the matter this way: first, we sent nicely designed paper cards to a number of our customers, and in a while, we emailed our users with a nice offer. Nice point. And you are absolutely right in saying that a promo within a greeting reduces the value of the greeting itself.

We resolved the matter this way: first, we sent nicely designed paper cards to a number of our customers, and in a while, we emailed our users with a nice offer.

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