http://www.serviceuntitled.com/how-to-respond-to-criticism-twitter-style/2008/06/03/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.serviceuntitled.com/how-to-respond-to-criticism-twitter-style/2008/06/03/comment-page-1/#comment-873720 Service Untitled» Blog Archive » Admitting and responding. Wed, 07 Jan 2009 05:17:36 +0000 http://www.serviceuntitled.com/?p=632#comment-873720 [...] issue they need to address publicly every few months or so. The last major response that I covered was back in June when Twitter was responding to criticism surrounding their less than perfect uptime and [...] [...] issue they need to address publicly every few months or so. The last major response that I covered was back in June when Twitter was responding to criticism surrounding their less than perfect uptime and [...]

]]>