http://www.serviceuntitled.com/internal-blogs-the-new-staff-meeting/2006/10/04/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.serviceuntitled.com/internal-blogs-the-new-staff-meeting/2006/10/04/comment-page-1/#comment-1033007 sandrar Thu, 10 Sep 2009 14:09:07 +0000 http://www.serviceuntitled.com/internal-blogs-the-new-staff-meeting/2006/10/04/#comment-1033007 Hi! I was surfing and found your blog post... nice! I love your blog. :) Cheers! Sandra. R. Hi! I was surfing and found your blog post… nice! I love your blog. Cheers! Sandra. R.

]]> http://www.serviceuntitled.com/internal-blogs-the-new-staff-meeting/2006/10/04/comment-page-1/#comment-815599 Service Untitled» Blog Archive » Utilize internal mailing lists. Thu, 13 Nov 2008 01:44:28 +0000 http://www.serviceuntitled.com/internal-blogs-the-new-staff-meeting/2006/10/04/#comment-815599 [...] talked about internal blogs before, but I haven’t talked about the importance of internal mailing lists. Mailing lists [...] [...] talked about internal blogs before, but I haven’t talked about the importance of internal mailing lists. Mailing lists [...]

]]> http://www.serviceuntitled.com/internal-blogs-the-new-staff-meeting/2006/10/04/comment-page-1/#comment-434928 Service Untitled » Two Simple Ideas to Solve the Knowledge Share Problem - customer service and customer service experience blog Sun, 17 Feb 2008 03:50:08 +0000 http://www.serviceuntitled.com/internal-blogs-the-new-staff-meeting/2006/10/04/#comment-434928 [...] Use internal blogs.Well run, internal blogs (more about them here) are a great way to keep employees up-to-date about what is going on from shift to shift. Employees in general or teams can post some things they learned throughout the shift or an explanation about how to deal with an especially challenging problem they saw. If this is done every day or a couple of times a day by different people and is easily and effectively searchable, it can serve as a valuable resource to all employees. [...] [...] Use internal blogs.Well run, internal blogs (more about them here) are a great way to keep employees up-to-date about what is going on from shift to shift. Employees in general or teams can post some things they learned throughout the shift or an explanation about how to deal with an especially challenging problem they saw. If this is done every day or a couple of times a day by different people and is easily and effectively searchable, it can serve as a valuable resource to all employees. [...]

]]> http://www.serviceuntitled.com/internal-blogs-the-new-staff-meeting/2006/10/04/comment-page-1/#comment-227896 Service Untitled » Happy National Customer Service Week! - customer service and customer service experience blog Wed, 03 Oct 2007 10:57:16 +0000 http://www.serviceuntitled.com/internal-blogs-the-new-staff-meeting/2006/10/04/#comment-227896 [...] A short blurb and a longer half a post about customer service week from last year. [...] [...] A short blurb and a longer half a post about customer service week from last year. [...]

]]> http://www.serviceuntitled.com/internal-blogs-the-new-staff-meeting/2006/10/04/comment-page-1/#comment-120649 Service Untitled » Keeping employees in the loop. - customer service and customer service experience blog Thu, 26 Jul 2007 03:21:01 +0000 http://www.serviceuntitled.com/internal-blogs-the-new-staff-meeting/2006/10/04/#comment-120649 [...] As a replacement or addition to staff meetings, I have suggested internal blogs and blog posts. There is also internal PR as a possible way to keep employees in the loop. But besides blog and internal PR, what can you do to keep employees in the loop as your company grows? [...] [...] As a replacement or addition to staff meetings, I have suggested internal blogs and blog posts. There is also internal PR as a possible way to keep employees in the loop. But besides blog and internal PR, what can you do to keep employees in the loop as your company grows? [...]

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