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	<title>Comments on: Interview: Robert Stephens &#8211; Founder of The Geek Squad</title>
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	<link>http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/</link>
	<description>The blog about customer service and the customer service experience.</description>
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		<title>By: Customers Rock!</title>
		<link>http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/comment-page-1/#comment-10046</link>
		<dc:creator>Customers Rock!</dc:creator>
		<pubDate>Tue, 13 Mar 2007 16:30:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/#comment-10046</guid>
		<description>&lt;strong&gt;Friday News from the&#160;&#8216;Sphere...&lt;/strong&gt;

Today, my tidbits point to two Marketing carnivals, a &#8220;geeky&#8221; interview, and the latest on the Z-list.  Grab your favorite snack (I just finished one of mine: Bugles!), sit back, and have a read.
Two Marketing Carnivals
I am very late in p...</description>
		<content:encoded><![CDATA[<p><strong>Friday News from the&nbsp;&#8216;Sphere&#8230;</strong></p>
<p>Today, my tidbits point to two Marketing carnivals, a &#8220;geeky&#8221; interview, and the latest on the Z-list.  Grab your favorite snack (I just finished one of mine: Bugles!), sit back, and have a read.<br />
Two Marketing Carnivals<br />
I am very late in p&#8230;</p>
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		<title>By: Service Untitled &#187; Robert Stephens interview round-up - customer service and customer service experience blog</title>
		<link>http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/comment-page-1/#comment-7695</link>
		<dc:creator>Service Untitled &#187; Robert Stephens interview round-up - customer service and customer service experience blog</dc:creator>
		<pubDate>Sun, 25 Feb 2007 16:50:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/#comment-7695</guid>
		<description>[...] Part One Link - Robert’s customer service and business philosophy, background and education. [...]</description>
		<content:encoded><![CDATA[<p>[...] Part One Link &#8211; Robert’s customer service and business philosophy, background and education. [...]</p>
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		<title>By: eStara</title>
		<link>http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/comment-page-1/#comment-6887</link>
		<dc:creator>eStara</dc:creator>
		<pubDate>Thu, 15 Feb 2007 19:53:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/#comment-6887</guid>
		<description>&lt;strong&gt;Customer Service...Geek Squad-style...&lt;/strong&gt;

Service Untitled will be running a four-part interview over the next two weeks with Geek Squad founder and Best Buy VP, Robert Stephens.&#160; In ...</description>
		<content:encoded><![CDATA[<p><strong>Customer Service&#8230;Geek Squad-style&#8230;</strong></p>
<p>Service Untitled will be running a four-part interview over the next two weeks with Geek Squad founder and Best Buy VP, Robert Stephens.&nbsp; In &#8230;</p>
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		<title>By: Custserv &#187; Customer Service News Round-up - The New Competitive Edge</title>
		<link>http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/comment-page-1/#comment-6781</link>
		<dc:creator>Custserv &#187; Customer Service News Round-up - The New Competitive Edge</dc:creator>
		<pubDate>Wed, 14 Feb 2007 09:49:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/#comment-6781</guid>
		<description>[...] Let me start with Service Untitled, which often comes up with good interviews. Yes, over there is a running a series of an interview with Robert Stephens, the Founder of the Geek Squad and a VP at Best Buy. In the first part, I think it&#8217;s a joy to work for Mr. Stephens. He believes in investing in human capital to ensure good customer experience all the time. The second part of the interview somehow validates my observation. The companies are a people company. I&#8217;ll have to say, this is a Management that has a clear vision for the company. You don&#8217;t find that kind anywhere. Read more&#8230; [...]</description>
		<content:encoded><![CDATA[<p>[...] Let me start with Service Untitled, which often comes up with good interviews. Yes, over there is a running a series of an interview with Robert Stephens, the Founder of the Geek Squad and a VP at Best Buy. In the first part, I think it&#8217;s a joy to work for Mr. Stephens. He believes in investing in human capital to ensure good customer experience all the time. The second part of the interview somehow validates my observation. The companies are a people company. I&#8217;ll have to say, this is a Management that has a clear vision for the company. You don&#8217;t find that kind anywhere. Read more&#8230; [...]</p>
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		<title>By: Meikah Delid</title>
		<link>http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/comment-page-1/#comment-6720</link>
		<dc:creator>Meikah Delid</dc:creator>
		<pubDate>Tue, 13 Feb 2007 09:10:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/#comment-6720</guid>
		<description>Interesting read, Doug! Looking forward to the rest of the interview. Robert Stephens is one good interviewee, and being interested in art and business, too, I want to see how he combines the two successfully. :)</description>
		<content:encoded><![CDATA[<p>Interesting read, Doug! Looking forward to the rest of the interview. Robert Stephens is one good interviewee, and being interested in art and business, too, I want to see how he combines the two successfully. <img src='http://www.serviceuntitled.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: University Update</title>
		<link>http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/comment-page-1/#comment-6661</link>
		<dc:creator>University Update</dc:creator>
		<pubDate>Mon, 12 Feb 2007 15:09:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.serviceuntitled.com/interview-robert-stephens-founder-of-the-geek-squad/2007/02/12/#comment-6661</guid>
		<description>&lt;strong&gt;Interview: Robert Stephens - Founder of The Geek Squad...&lt;/strong&gt;

...</description>
		<content:encoded><![CDATA[<p><strong>Interview: Robert Stephens &#8211; Founder of The Geek Squad&#8230;</strong></p>
<p>&#8230;</p>
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