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	<title>Comments on: Little things make a difference for customer satisfaction</title>
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		<title>By: Kathy Clark</title>
		<link>http://www.serviceuntitled.com/little-things-make-a-difference-for-customer-satisfaction/2010/05/12/comment-page-1/#comment-1080117</link>
		<dc:creator>Kathy Clark</dc:creator>
		<pubDate>Thu, 13 May 2010 16:43:57 +0000</pubDate>
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		<description>Very good, common sense ideas that unfortunately many businesses don&#039;t pay attention to.  If only business owners would realize the importance of understanding who their customers are (who pays the bills), finding out what it is they want and putting easy to use processes in place to meet their needs, they would experience business growth and success.

Thanks for sharing!</description>
		<content:encoded><![CDATA[<p>Very good, common sense ideas that unfortunately many businesses don&#8217;t pay attention to.  If only business owners would realize the importance of understanding who their customers are (who pays the bills), finding out what it is they want and putting easy to use processes in place to meet their needs, they would experience business growth and success.</p>
<p>Thanks for sharing!</p>
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