Comments on: Little Things That Add Humor http://www.serviceuntitled.com/little-things-that-add-humor/2007/08/20/ The blog about customer service and the customer service experience. Mon, 06 Sep 2010 06:18:07 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Funny Pictures http://www.serviceuntitled.com/little-things-that-add-humor/2007/08/20/comment-page-1/#comment-753012 Funny Pictures Wed, 13 Aug 2008 16:13:18 +0000 http://www.serviceuntitled.com/little-things-that-add-humor/2007/08/20/#comment-753012 Thanks to the article, well thought out. I searched for a while to find the right answer to my questions! Thanks to the article, well thought out. I searched for a while to find the right answer to my questions!

]]> By: Service Untitled » A Better Type of ISP - customer service and customer service experience blog http://www.serviceuntitled.com/little-things-that-add-humor/2007/08/20/comment-page-1/#comment-180826 Service Untitled » A Better Type of ISP - customer service and customer service experience blog Wed, 05 Sep 2007 10:46:35 +0000 http://www.serviceuntitled.com/little-things-that-add-humor/2007/08/20/#comment-180826 [...] I read this post about how an Irish ISP called Perlico has an interesting IVR. Much of like I described in my post on little things that add humor in customer service, when you call Perlico, you can push 3 to hear a duck quack. They realize that IVRs are often long, annoying, and boring, and are trying to poke fun at it. In an industry as boring as Internet service, my thoughts are more power to them. [...] [...] I read this post about how an Irish ISP called Perlico has an interesting IVR. Much of like I described in my post on little things that add humor in customer service, when you call Perlico, you can push 3 to hear a duck quack. They realize that IVRs are often long, annoying, and boring, and are trying to poke fun at it. In an industry as boring as Internet service, my thoughts are more power to them. [...]

]]> By: Kevin http://www.serviceuntitled.com/little-things-that-add-humor/2007/08/20/comment-page-1/#comment-175029 Kevin Sat, 01 Sep 2007 15:10:44 +0000 http://www.serviceuntitled.com/little-things-that-add-humor/2007/08/20/#comment-175029 Yeah this varies a lot but I'm sure we can find a balance. I thought it was funny that you mentioned your client's company culture was laid back and fun loving enough, but their customers are not. Yeah this varies a lot but I’m sure we can find a balance. I thought it was funny that you mentioned your client’s company culture was laid back and fun loving enough, but their customers are not.

]]> By: Service Untitled http://www.serviceuntitled.com/little-things-that-add-humor/2007/08/20/comment-page-1/#comment-167394 Service Untitled Mon, 27 Aug 2007 10:39:08 +0000 http://www.serviceuntitled.com/little-things-that-add-humor/2007/08/20/#comment-167394 Pete, It depends on the person and the company! I wouldn't mind getting something funny, but wouldn't like the American Idol CD. It varies a lot. Pete,

It depends on the person and the company! I wouldn’t mind getting something funny, but wouldn’t like the American Idol CD. It varies a lot.

]]> By: Pete Aldin http://www.serviceuntitled.com/little-things-that-add-humor/2007/08/20/comment-page-1/#comment-166876 Pete Aldin Mon, 27 Aug 2007 01:10:58 +0000 http://www.serviceuntitled.com/little-things-that-add-humor/2007/08/20/#comment-166876 What a great post. I like your approach: it depends on the customer and on the corporation's culture. Very good. But man, wouldn't it be great to get Seinfeld, sound effects or Monty Python when on hold, rather than <i>Desperado</i> or the latest American Idol's new CD? Then again, I <i>am</i> a blogger.... What a great post. I like your approach: it depends on the customer and on the corporation’s culture. Very good.

But man, wouldn’t it be great to get Seinfeld, sound effects or Monty Python when on hold, rather than Desperado or the latest American Idol’s new CD? Then again, I am a blogger….

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