Comments on: Negative Experience with Adorama http://www.serviceuntitled.com/negative-experience-with-adorama/2007/06/04/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Service Untitled http://www.serviceuntitled.com/negative-experience-with-adorama/2007/06/04/comment-page-1/#comment-144741 Service Untitled Fri, 10 Aug 2007 01:40:29 +0000 http://www.serviceuntitled.com/negative-experience-with-adorama/2007/06/04/#comment-144741 Jerry, Thanks for your comment. I'm glad to see that you are following the blogosphere. Adorama is well recommended by most people, but unfortunately, my experience was disappointing. I am sure I will give you a try in the future, though. Thanks again for your comment. Jerry,

Thanks for your comment. I’m glad to see that you are following the blogosphere. Adorama is well recommended by most people, but unfortunately, my experience was disappointing. I am sure I will give you a try in the future, though.

Thanks again for your comment.

]]> By: Jerry Greenbaum http://www.serviceuntitled.com/negative-experience-with-adorama/2007/06/04/comment-page-1/#comment-144438 Jerry Greenbaum Thu, 09 Aug 2007 21:20:00 +0000 http://www.serviceuntitled.com/negative-experience-with-adorama/2007/06/04/#comment-144438 Adorama regrets your dissatisfaction. Unfortunately, I was notified of this blog just today, and though a month too late, I'd still like to reply. We pride ourselves as having one of the best Customer Service in the industry. See our ratings on Reseller Ratings, Bizrate and many other review sites. After reading your feedback, I see we failed here, and for that I truly apologize. As you yourself noted, you had previous experiences with us and you were very satisfied. I hope you will give us another chance. Sincerely, Jerry Greenbaum Adorama, Inc. Adorama regrets your dissatisfaction. Unfortunately, I was notified of this blog just today, and though a month too late, I’d still like to reply. We pride ourselves as having one of the best Customer Service in the industry. See our ratings on Reseller Ratings, Bizrate and many other review sites. After reading your feedback, I see we failed here, and for that I truly apologize. As you yourself noted, you had previous experiences with us and you were very satisfied. I hope you will give us another chance.

Sincerely,

Jerry Greenbaum
Adorama, Inc.

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