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	<title>Comments on: Service in Advertising</title>
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	<description>The blog about customer service and the customer service experience.</description>
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		<title>By: Custserv &#187; Customer Service Blogs Round-up - The New Competitive Edge</title>
		<link>http://www.serviceuntitled.com/service-in-advertising/2007/01/16/comment-page-1/#comment-4835</link>
		<dc:creator>Custserv &#187; Customer Service Blogs Round-up - The New Competitive Edge</dc:creator>
		<pubDate>Wed, 17 Jan 2007 07:49:19 +0000</pubDate>
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		<description>[...] Over at Service Untitled, its latest entry talks about advertising customer service. The example given was that of the ad by British Airways telling everyone that giving the best service involves anticipating what customers need or want. It&#8217;s true of course, and it&#8217;s nice to see companies consciously doing something to please their customers. Like everyone else, we hope they walk the talk. [...]</description>
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