Comments on: The ChaCha Guide’s (Quick) Guide to Customer Service http://www.serviceuntitled.com/the-chacha-guides-quick-guide-to-customer-service/2007/02/27/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Service Untitled » Interview with Bruce Eicher from ChaCha - customer service and customer service experience blog http://www.serviceuntitled.com/the-chacha-guides-quick-guide-to-customer-service/2007/02/27/comment-page-1/#comment-161402 Service Untitled » Interview with Bruce Eicher from ChaCha - customer service and customer service experience blog Wed, 22 Aug 2007 11:25:13 +0000 http://www.serviceuntitled.com/the-chacha-guides-quick-guide-to-customer-service/2007/02/27/#comment-161402 [...] ChaCha is an interesting company that I have written about before (here is my guide for their guides and my post summarizing a positive experience). Their customer service challenges are unique - they are dealing with thousands of part-time guides and trying to deliver a positive search experience to thousands of searchers. ChaCha has only been around about a year now (the site was launched in alpha in September), so they are still learning. [...] [...] ChaCha is an interesting company that I have written about before (here is my guide for their guides and my post summarizing a positive experience). Their customer service challenges are unique – they are dealing with thousands of part-time guides and trying to deliver a positive search experience to thousands of searchers. ChaCha has only been around about a year now (the site was launched in alpha in September), so they are still learning. [...]

]]> By: mary http://www.serviceuntitled.com/the-chacha-guides-quick-guide-to-customer-service/2007/02/27/comment-page-1/#comment-42882 mary Thu, 17 May 2007 23:34:07 +0000 http://www.serviceuntitled.com/the-chacha-guides-quick-guide-to-customer-service/2007/02/27/#comment-42882 Hi there, great article!!! I wish that we could save our edits to the canned phrases....that would be a great addition! Hi there, great article!!! I wish that we could save our edits to the canned phrases….that would be a great addition!

]]> By: Hilda D http://www.serviceuntitled.com/the-chacha-guides-quick-guide-to-customer-service/2007/02/27/comment-page-1/#comment-28010 Hilda D Tue, 24 Apr 2007 15:03:27 +0000 http://www.serviceuntitled.com/the-chacha-guides-quick-guide-to-customer-service/2007/02/27/#comment-28010 Excellent! Cha Cha should make this a "must read" for all guides! Excellent! Cha Cha should make this a “must read” for all guides!

]]> By: Service Untitled http://www.serviceuntitled.com/the-chacha-guides-quick-guide-to-customer-service/2007/02/27/comment-page-1/#comment-27163 Service Untitled Sun, 22 Apr 2007 13:14:06 +0000 http://www.serviceuntitled.com/the-chacha-guides-quick-guide-to-customer-service/2007/02/27/#comment-27163 Ian, Glad you like it! Thank you for the compliments. Ian,

Glad you like it! Thank you for the compliments.

]]> By: Ian A http://www.serviceuntitled.com/the-chacha-guides-quick-guide-to-customer-service/2007/02/27/comment-page-1/#comment-26968 Ian A Sun, 22 Apr 2007 03:49:48 +0000 http://www.serviceuntitled.com/the-chacha-guides-quick-guide-to-customer-service/2007/02/27/#comment-26968 This site is great for information. I have changed some of my canned phrases because of what was mentioned. I am glad to have come across this on the ChaCha forum! =) Ian A. 51351 This site is great for information. I have changed some of my canned phrases because of what was mentioned. I am glad to have come across this on the ChaCha forum! =)
Ian A. 51351

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