http://www.serviceuntitled.com/the-technical-persons-guide-to-customer-service/2008/09/17/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.serviceuntitled.com/the-technical-persons-guide-to-customer-service/2008/09/17/comment-page-1/#comment-1154556 Jacob of Free Online CRM Sat, 28 May 2011 03:32:33 +0000 http://www.serviceuntitled.com/?p=783#comment-1154556 thanks for sharing these wonderful tips. One more thing I may add if you'll allow me is "keep your promises" if you are a CS rep and you told me you'll call me back after X minutes or hours THEN DO IT! never leave a customer waiting for nothing thanks for sharing these wonderful tips. One more thing I may add if you’ll allow me is “keep your promises” if you are a CS rep and you told me you’ll call me back after X minutes or hours THEN DO IT! never leave a customer waiting for nothing

]]> http://www.serviceuntitled.com/the-technical-persons-guide-to-customer-service/2008/09/17/comment-page-1/#comment-1154553 bo4610 Sat, 28 May 2011 03:28:21 +0000 http://www.serviceuntitled.com/?p=783#comment-1154553 These are helpful ideas. I just though maybe I can print it and use it one f these coming days when I'll give a training about service, thanks These are helpful ideas. I just though maybe I can print it and use it one f these coming days when I’ll give a training about service, thanks

]]> http://www.serviceuntitled.com/the-technical-persons-guide-to-customer-service/2008/09/17/comment-page-1/#comment-968513 MakeMoneyOnline Fri, 01 May 2009 11:26:27 +0000 http://www.serviceuntitled.com/?p=783#comment-968513 There is obviously a lot to know about this. There is obviously a lot to know about this.

]]> http://www.serviceuntitled.com/the-technical-persons-guide-to-customer-service/2008/09/17/comment-page-1/#comment-786375 Wes Mon, 22 Sep 2008 16:12:02 +0000 http://www.serviceuntitled.com/?p=783#comment-786375 Nice sum up. I would add that if you can afford it, outsource your customer service. It's always best to have a specialist when you can. Nice sum up. I would add that if you can afford it, outsource your customer service. It’s always best to have a specialist when you can.

]]> http://www.serviceuntitled.com/the-technical-persons-guide-to-customer-service/2008/09/17/comment-page-1/#comment-785865 James Fri, 19 Sep 2008 07:00:38 +0000 http://www.serviceuntitled.com/?p=783#comment-785865 Hi, I found your blog on this new directory of WordPress Blogs at blackhatbootcamp.com/listofwordpressblogs. I dont know how your blog came up, must have been a typo, i duno. Anyways, I just clicked it and here I am. Your blog looks good. Have a nice day. James. Hi, I found your blog on this new directory of WordPress Blogs at blackhatbootcamp.com/listofwordpressblogs. I dont know how your blog came up, must have been a typo, i duno. Anyways, I just clicked it and here I am. Your blog looks good. Have a nice day. James.

]]>