Comments on: The Welcome Email http://www.serviceuntitled.com/the-welcome-email/2007/07/20/ The blog about customer service and the customer service experience. Fri, 19 Mar 2010 19:09:03 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Service Untitled http://www.serviceuntitled.com/the-welcome-email/2007/07/20/comment-page-1/#comment-115178 Service Untitled Sat, 21 Jul 2007 16:53:41 +0000 http://www.serviceuntitled.com/the-welcome-email/2007/07/20/#comment-115178 Hi Joe, Thanks! The critique will go up this week. :) Hi Joe,

Thanks! The critique will go up this week. :)

]]> By: Joe Rawlinson http://www.serviceuntitled.com/the-welcome-email/2007/07/20/comment-page-1/#comment-114632 Joe Rawlinson Sat, 21 Jul 2007 01:19:12 +0000 http://www.serviceuntitled.com/the-welcome-email/2007/07/20/#comment-114632 In our <a href="http://www.familysays.com" rel="nofollow">Family Says</a> service, we use a welcome email that is very much from the 37signals school of thought. We try to keep it simple and keep it short. I look forward to any feedback you may have. I've included a sample of our welcome email below. The pieces in [brackets] would, of course, be real in the actual email: Hi Doug - Thanks for signing up for a Family Says site. Your site is now ready. You can login with this info: User Name: Doug Password: [user's password] Access your site here: [user's site address] If you have any questions or comments, please feel free to drop us a line at [email address]. Sincerely, Joe Rawlinson Family Says www.familysays.com In our Family Says service, we use a welcome email that is very much from the 37signals school of thought. We try to keep it simple and keep it short.

I look forward to any feedback you may have.

I’ve included a sample of our welcome email below. The pieces in [brackets] would, of course, be real in the actual email:

Hi Doug -

Thanks for signing up for a Family Says site. Your site is now ready.

You can login with this info:

User Name: Doug
Password: [user's password]

Access your site here: [user's site address]

If you have any questions or comments, please feel free to drop us a line at [email address].

Sincerely,

Joe Rawlinson
Family Says
http://www.familysays.com

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