Comments on: Three Qualities for Customer Service http://www.serviceuntitled.com/three-qualities-for-customer-service/2007/07/26/ The blog about customer service and the customer service experience. Thu, 08 Jan 2009 11:59:10 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Service Untitled http://www.serviceuntitled.com/three-qualities-for-customer-service/2007/07/26/comment-page-1/#comment-640224 Service Untitled Thu, 05 Jun 2008 20:39:46 +0000 http://www.serviceuntitled.com/three-qualities-for-customer-service/2007/07/26/#comment-640224 Eddie, Thanks for posting that. It's interesting! I got a high C. They touch some interesting points. Eddie,

Thanks for posting that. It’s interesting! I got a high C. They touch some interesting points.

]]> By: Eddie Stewart http://www.serviceuntitled.com/three-qualities-for-customer-service/2007/07/26/comment-page-1/#comment-640126 Eddie Stewart Thu, 05 Jun 2008 04:53:42 +0000 http://www.serviceuntitled.com/three-qualities-for-customer-service/2007/07/26/#comment-640126 I found a customer service IQ <a href="http://www.mshare.net/aboutus-quiz.html" title="survey" rel="nofollow">survey</a>. I got a D+ but that's way better than most people do. I found a customer service IQ survey. I got a D+ but that’s way better than most people do.

]]> By: Shell Smith http://www.serviceuntitled.com/three-qualities-for-customer-service/2007/07/26/comment-page-1/#comment-639940 Shell Smith Tue, 03 Jun 2008 22:23:10 +0000 http://www.serviceuntitled.com/three-qualities-for-customer-service/2007/07/26/#comment-639940 Seems simple enough: attitude, aptitude, drive....so why do companies continue to fall short of this? I recently came across an interesting <a href="http://mshare.net/news/mshare-news-04102008.html" title="interview" rel="nofollow">interview</a> between Fox Business and the president of Mindshare. I think he made some good points as to why companies need to be putting more into their service - particularly the 3 points you have mentioned. Seems simple enough: attitude, aptitude, drive….so why do companies continue to fall short of this? I recently came across an interesting interview between Fox Business and the president of Mindshare. I think he made some good points as to why companies need to be putting more into their service - particularly the 3 points you have mentioned.

]]> By: Naj http://www.serviceuntitled.com/three-qualities-for-customer-service/2007/07/26/comment-page-1/#comment-126720 Naj Mon, 30 Jul 2007 00:42:08 +0000 http://www.serviceuntitled.com/three-qualities-for-customer-service/2007/07/26/#comment-126720 A place where customers can review, rate and share with the world and the company itself a company's customer service:) ..and now they can Measuredup.com is a new social networking site where CONSUMERS get the LAST WORD IN CUSTOMER SERVICE. They can read and write funny, complimentary or not-reviews about customer service experiences on any company at any time. How do you Measureup? http://www.measuredup.com A place where customers can review, rate and share with the world and the company itself a company’s customer service:)

..and now they can

Measuredup.com is a new social networking site where CONSUMERS get the LAST WORD IN CUSTOMER SERVICE. They can read and write funny, complimentary or not-reviews about customer service experiences on any company at any time.

How do you Measureup?

http://www.measuredup.com

]]> By: CustomersAreAlways http://www.serviceuntitled.com/three-qualities-for-customer-service/2007/07/26/comment-page-1/#comment-123207 CustomersAreAlways Fri, 27 Jul 2007 19:14:55 +0000 http://www.serviceuntitled.com/three-qualities-for-customer-service/2007/07/26/#comment-123207 <strong>The One Characteristic Every Good Customer Service Rep Should Have...</strong> Service Untitled lists three characteristics that great customer service representatives have: 1.  Attitude 2.  Aptitude 3.  Drive If I could choose one of these characteristics out of the three that a customer service rep absolutely mus... The One Characteristic Every Good Customer Service Rep Should Have…

Service Untitled lists three characteristics that great customer service representatives have: 1.  Attitude 2.  Aptitude 3.  Drive If I could choose one of these characteristics out of the three that a customer service rep absolutely mus…

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