http://www.serviceuntitled.com/to-bring-them-in/2007/11/27/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.serviceuntitled.com/to-bring-them-in/2007/11/27/comment-page-1/#comment-319802 PaulSweeney Thu, 29 Nov 2007 09:15:03 +0000 http://www.serviceuntitled.com/to-bring-them-in/2007/11/27/#comment-319802 Exactly this point is made in Philip Roths novel "Everyman" (thought to be an instant classic). The main character is the son of a jeweler, and he sold the "cheap rings" not only to bring people in, but to build local good will, and local relationships. Interesting. Exactly this point is made in Philip Roths novel “Everyman” (thought to be an instant classic). The main character is the son of a jeweler, and he sold the “cheap rings” not only to bring people in, but to build local good will, and local relationships. Interesting.

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