http://www.serviceuntitled.com/top-10-customer-service-frustrations/2006/08/21/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.serviceuntitled.com/top-10-customer-service-frustrations/2006/08/21/comment-page-1/#comment-1144041 Take A Lesson From Deluxe Corp. – Transfer Data With Your Calls : Aspect Blogs Mon, 04 Apr 2011 21:02:35 +0000 http://www.serviceuntitled.com/top-10-customer-service-frustrations/2006/08/21/#comment-1144041 [...] transferred from an automated system to an agent or from one agent to another, they are asked to repeat information.  Sometimes they have to repeat their account number, sometimes they only have to repeat their [...] [...] transferred from an automated system to an agent or from one agent to another, they are asked to repeat information.  Sometimes they have to repeat their account number, sometimes they only have to repeat their [...]

]]> http://www.serviceuntitled.com/top-10-customer-service-frustrations/2006/08/21/comment-page-1/#comment-473 Service Untitled » Customer Service Frustrations 9-10 Thu, 24 Aug 2006 15:22:16 +0000 http://www.serviceuntitled.com/top-10-customer-service-frustrations/2006/08/21/#comment-473 [...] Today I’m going to cover frustrations number 9 and 10 and finish up the mini-series on the top 10 customer service frustrations. The whole thing is explained here. [...] [...] Today I’m going to cover frustrations number 9 and 10 and finish up the mini-series on the top 10 customer service frustrations. The whole thing is explained here. [...]

]]> http://www.serviceuntitled.com/top-10-customer-service-frustrations/2006/08/21/comment-page-1/#comment-458 Service Untitled » Customer Service Frustrations 6-8 Wed, 23 Aug 2006 16:16:35 +0000 http://www.serviceuntitled.com/top-10-customer-service-frustrations/2006/08/21/#comment-458 [...] Today I’m going to cover frustrations number 6, 7, and 8. I’ll finish up the series with 9 and 10 tomorrow. The whole thing is explained here. [...] [...] Today I’m going to cover frustrations number 6, 7, and 8. I’ll finish up the series with 9 and 10 tomorrow. The whole thing is explained here. [...]

]]> http://www.serviceuntitled.com/top-10-customer-service-frustrations/2006/08/21/comment-page-1/#comment-449 Service Untitled » Customer Service Frustrations 3-5 Wed, 23 Aug 2006 00:17:17 +0000 http://www.serviceuntitled.com/top-10-customer-service-frustrations/2006/08/21/#comment-449 [...] Today I’m going to cover frustrations number 3, 4, and 5. The whole thing is explained here. [...] [...] Today I’m going to cover frustrations number 3, 4, and 5. The whole thing is explained here. [...]

]]> http://www.serviceuntitled.com/top-10-customer-service-frustrations/2006/08/21/comment-page-1/#comment-437 Meikah Delid Tue, 22 Aug 2006 08:00:34 +0000 http://www.serviceuntitled.com/top-10-customer-service-frustrations/2006/08/21/#comment-437 I agree... these have to be the top frustrations. LOL. Good tips here, Doug! We'll be tracking your other tips. Keep up the good work! I agree… these have to be the top frustrations. LOL. Good tips here, Doug! We’ll be tracking your other tips. Keep up the good work!

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