Comments on: Turning down business. http://www.serviceuntitled.com/turning-down-business/2007/07/13/ The blog about customer service and the customer service experience. Fri, 10 Feb 2012 08:35:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Service Untitled http://www.serviceuntitled.com/turning-down-business/2007/07/13/comment-page-1/#comment-108405 Service Untitled Sun, 15 Jul 2007 02:41:10 +0000 http://www.serviceuntitled.com/turning-down-business/2007/07/13/#comment-108405 Thanks for your comment! Deciding whether or not to acquire a company is definitely a big decision. There are a lot of things that have to be considered. With big decisions like acquiring a business and whether or not to accept a big, custom order, you need to consider all of the details carefully and see how it will work out in the long run. Thanks for your comment!

Deciding whether or not to acquire a company is definitely a big decision. There are a lot of things that have to be considered.

With big decisions like acquiring a business and whether or not to accept a big, custom order, you need to consider all of the details carefully and see how it will work out in the long run.

]]> By: Anonymous http://www.serviceuntitled.com/turning-down-business/2007/07/13/comment-page-1/#comment-108296 Anonymous Sun, 15 Jul 2007 00:57:56 +0000 http://www.serviceuntitled.com/turning-down-business/2007/07/13/#comment-108296 Sometimes this will come in the form of purchasing another business... even if it's in the same industry and has a very similar setup to you, it requires a good bit of planning, effort, and tons of communication. I tried to grow faster by acquiring, however unless you have a team ready to do this, it's not easy. Also, I think it's better to acquire an entire business and let it run under its own name rather than moving clients in between brands. Basically, know when to turn down an offer. It might make sense especially if it costs a lot to acquire each of your clients, but in the end, if you didn't plan the costs properly from all aspects, it will very likely cost more than acquiring the same business through more conventional methods. Sometimes this will come in the form of purchasing another business… even if it’s in the same industry and has a very similar setup to you, it requires a good bit of planning, effort, and tons of communication. I tried to grow faster by acquiring, however unless you have a team ready to do this, it’s not easy.

Also, I think it’s better to acquire an entire business and let it run under its own name rather than moving clients in between brands.

Basically, know when to turn down an offer. It might make sense especially if it costs a lot to acquire each of your clients, but in the end, if you didn’t plan the costs properly from all aspects, it will very likely cost more than acquiring the same business through more conventional methods.

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