Use Glass Doors to Improve Accessibility
In my post on Wednesday, I touched on what I think is an important aspect of manager accessibility, a physically inviting workplace. Even though something like this seems out of place on a blog about customer service, a physically inviting workplace leads to employees feeling more comfortable and relaxed. Relaxed and comfortable employees tend to be happier and tend to deliver better customer service. Therefore, it’s relevant.
A simple step to improving the physical appeal of your workplace is to use glass doors.
Glass doors are a lot more inviting and show a much more open mood than big, solid doors. People can see that other people are working (hopefully) and easily tell who is in their office or not. Plus, they are just about as effective as blocking out noise and I think they’re more attractive.
Some companies go all out and have glass or otherwise transparent/translucent walls and really fancy office designs that are specfically laid out to encourage openness and free communication. If you want to do this, great, but glass doors are probably easier and less expensive to install and can still make a notiacble difference in the mood and level of openness in your company. I’ve always advocated for them wherever I work and think they help.
A lot of companies underestimate the importance of the physical layout and design of their workplaces. The physical workplace is where people spend all their time and making it a nice place to spend that time is important to a great work experience.
