I am at a meeting that I was told to arrive at 10 minutes early. It is just starting now – 20 minutes late. More about this later.

One Response to “Waiting.”

  1. Service Untitled » Waiting - part two. - customer service and customer service experience blog said:

    Mar 02, 07 at 5:12 pm

    […] So earlier today, I waited. I had to go to some meeting/seminar, which was fine. I was told to arrive at 10:50 AM and that the seminar would start at 11:00 AM. I arrived at 10:50, took my seat, and waited. There were about 50 people in the room and about 5 or so staff members also waiting. […]