The Onboarding Process

Hiring people typically represents that a company is growing and doing well. However, with each person hired at the average company, there is a set of operations and processes that need to be completed called onboarding. Though HR experts may disagree with me, I’ve always defined onboarding as the process of getting a new employee setup and ready shortly after hiring them.

Onboarding can be a tricky process, especially for a company that only hires one or two people a month and hasn’t been around that long. It takes a defined process to be successful and generally it takes a fairly sizable HR and/or training department to make the onboarding process smooth and consistent. However, companies of all shapes and sizes can make use of and implement an efficient onboarding process.

1. Understand what each new hire needs. Every new hire at your company probably needs certain things to be able to do his or her job correctly. Email, computer logins, employment contracts, etc. are all pretty standard and are all things that should be part of the onboarding process. The company’s IT person or department should be notified as soon as a new employee is hired and a company’s HR or accounting person can usually take care of the paperwork and have it all ready before the employee comes into work.

2. Send stuff in advance. There is no reason that an employee needs to spend his or her first day on the job filling out paperwork and reading manuals. Employees should be sent all of that a few days before they come in for training. That way, by the time they walk in the door on day one, they are ready to get going.

3. Have mentors and training assigned. Almost all companies have some sort of training process. At some companies, it is more defined than others, but essentially every company has some sort of process. If HR or the employee’s new manager can have a mentor assigned and/or the employee enrolled in whatever training programs on day one, that new employee can get started right away.

4. Take the time to revise the process. Chances are, as your business changes, your onboarding process will have to change as well. Be sure to have the process written out and be sure to take the time to revise it on a regular basis. If you notice new employees are sitting around waiting for something after they have started working, then the onboarding process likely needs to be revised to alleviate that problem.

One Response to “The Onboarding Process”

  1. George said:

    Dec 11, 08 at 6:01 am

    Informative post. I was searching for some information on onboarding and came to this blog. I am also engaged with the onboarding activities of my company and i needed some stuff related to the same.